Simple Mobile Solutions for a Connected Golden Age
Affordable prepaid plans designed with seniors in mind.
Explore Plans Learn MoreOur Mission: Bridging Generations
At Golden Age Telecom, we understand the profound importance of staying connected with family and friends, especially as we journey through our golden years. In a world increasingly driven by digital communication, we believe that no one should be left behind. That's why we are wholeheartedly dedicated to providing affordable, easy-to-use mobile solutions meticulously designed with seniors in mind. We recognise the unique needs and preferences of older Australians, and our mission is to empower them with technology that simplifies their lives and enriches their connections.
Founded right here in Chatswood, Sydney, Golden Age Telecom was born from a vision of making technology genuinely accessible to everyone, regardless of age or technical familiarity. We saw a gap in the market – a need for mobile services that prioritised simplicity, affordability, and genuine, compassionate support. From this realisation, we've grown into a trusted provider, offering a comprehensive suite of services including straightforward prepaid plans, access to subsidized smartphones specifically chosen for ease of use, and a dedicated support team committed to providing patient, understanding assistance every step of the way. We're not just selling phone plans; we're building bridges between generations, ensuring that every senior can confidently navigate the digital world and stay connected with what matters most.
Our commitment extends beyond just providing services. We are deeply invested in fostering digital literacy among seniors. We regularly publish helpful guides and blog posts (like the snippets you’ll find further down this page) designed to educate and empower our users. We believe in transparency and honesty, which is why you’ll find no hidden fees or complicated jargon in our plans or billing. We are proud to be an Australian company, deeply rooted in the community, and committed to serving the needs of Australian seniors with integrity and care. We are Golden Age Telecom, and we are here to connect generations with care.
Our Services: Designed for You
Affordable Prepaid Plans
Say goodbye to lock-in contracts and unexpected charges. Our prepaid plans are designed to be straightforward and budget-friendly, giving you complete control over your mobile spending. Choose from a variety of plans that offer generous data allowances, unlimited national calls and texts, and all at prices that respect your budget. Whether you're a light user or someone who loves to browse and chat, we have a plan that's perfectly tailored to your needs, without any hidden fees or surprises.
Subsidized Smartphones
Accessing modern technology should not be a financial burden. We offer a curated selection of easy-to-use smartphones at significantly discounted prices to help you stay connected without breaking the bank. These phones are specifically chosen for their senior-friendly features, such as large, clear displays, simplified interfaces, hearing aid compatibility, and robust battery life. We believe everyone deserves the benefits of a smartphone, and our subsidized options make it possible.
24/7 Dedicated Support
We understand that technology can sometimes be challenging, and that’s why our friendly, Australia-based customer service team is available around the clock to provide you with patient and understanding assistance. Whether you have a question about your plan, need help setting up your phone, or encounter any technical issues, we are here to help, whenever you need us. Reach out via phone or email, and experience the peace of mind that comes with knowing support is always just a call or click away.
Easy-to-Understand Billing
Confusing bills are a thing of the past with Golden Age Telecom. We are committed to transparent and simple billing practices, ensuring you always know exactly what you're paying for. Our bills are designed to be clear and easy to read, avoiding complicated jargon and hidden fees. We provide straightforward statements that detail your usage and charges in a way that's simple to understand, giving you confidence and clarity in your mobile expenses.
Our Simple & Affordable Plans
What Our Customers Say
"Golden Age Telecom has been a blessing! Staying in touch with my grandkids overseas used to be so complicated and expensive. Now, with their Gold plan, it's easy and affordable. The support team is always so patient and helpful whenever I have a question. Highly recommend them to any senior looking to stay connected."
"I was quite hesitant to switch to a smartphone at my age, thinking it would be too difficult to learn. But Golden Age Telecom made the transition absolutely seamless. Their subsidized phone is perfect for me, and the plan is just right. Plus, knowing I can call for help anytime gives me real peace of mind. Thank you, Golden Age Telecom!"
"My Silver plan is fantastic value! I mostly use my phone for calls and texts to keep in touch with friends and family around Sydney, and it covers everything I need without any fuss. The billing is also very clear, which I appreciate. It's just what I was looking for – simple, reliable, and affordable."
"I've been with Golden Age Telecom for over a year now, and I couldn't be happier. The Platinum plan gives me plenty of data for my video calls with family overseas, and the VIP support is truly exceptional. They treat you like a real person, not just a number. A wonderful service for seniors."
"Choosing Golden Age Telecom was one of the best decisions I've made. Their focus on seniors is evident in everything they do – from the easy-to-understand plans to the patient customer service. I feel genuinely valued as a customer, and that's something you don't find everywhere these days. Thank you for making technology accessible and friendly for us seniors!"
Latest from Our Blog
Staying Safe Online: Tips for Seniors
In today's digital age, it's crucial to be aware of online safety, especially for seniors. Scams and cyber threats are becoming increasingly sophisticated, but with the right knowledge, you can protect yourself and enjoy the internet with confidence. This article provides essential tips on how to identify and avoid online scams, create strong passwords, protect your personal information, and browse safely. Learn how to navigate the web securely and keep your digital life safe from harm. Empower yourself with the knowledge to stay one step ahead of cybercriminals and enjoy all the benefits the internet has to offer without worry.
Read More
Choosing the Right Smartphone for Seniors
Choosing a new smartphone can feel overwhelming, especially with so many options available. For seniors, specific features and ease of use are particularly important. This guide simplifies the process, highlighting key considerations when selecting a smartphone that perfectly meets your needs. We discuss essential features such as screen size and clarity, ease of navigation, battery life, hearing aid compatibility, and dedicated senior-friendly interfaces. Learn how to choose a phone that is not only functional but also enjoyable and stress-free to use, ensuring you stay connected with ease and comfort.
Read MoreNeed Assistance? Contact Us
Our friendly support team is here to help you with any questions or concerns. Reach out to us via phone, email, or visit our office during business hours. We are committed to providing you with the assistance you need in a prompt and helpful manner.
Phone: +61 2 8005 4000
Email: support@goldenagetel.com
Address: 12 Waratah Street, Suite 3, Chatswood, NSW 2067, Australia
Business Hours: Monday - Friday: 9am - 5pm AEST